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Payments& delivery

Payments & Delivery

At Transylvania Titles, we strive to make your purchasing experience as seamless and secure as possible. Below are the details regarding our payment methods and delivery process:

Accepted Payment Methods

We accept the following payment methods:

• Credit/Debit Cards: Visa, Mastercard, American Express, and Discover.

All transactions are securely processed, ensuring your personal and financial information is protected.

Delivery Option

• Digital Delivery:

  • Receive your personalized title certificate via email within 24-48 hours of order confirmation.

  • Print-ready, high-resolution PDF format.

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Returns

Your satisfaction is our top priority. If you are not completely happy with your purchase, please review our return and refund policy below:

Eligibility for Returns

We accept returns under the following conditions:

• The product is incorrect.

• Digital products (e.g., PDF certificates) are non-refundable due to their customizable nature. However, if there is an issue with the personalization, we will gladly correct and resend it at no additional cost.

How to Request a Return

1. Contact us within 14 days of receiving your order at contact@transylvaniatitles.com with the following details:

   • Order number

   • Reason for the return

2. Once approved, you will receive instructions on how to return the physical item.

Refund Process

• Approved refunds will be issued within 5-7 business days of receiving the returned item.

• Refunds will be processed via the original payment method.

Exchanges

We do not offer exchanges for our products.

Customer Support

For further assistance, please contact our support team at contact@transylvaniatitles.com. We are here to ensure your experience with Transylvania Titles is nothing short of exceptional.

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